The PuffCo Vision Plus does NOT come with a manufacturer's warranty. Warranty claims will not be honored by PuffCo or CCV.
DO NOT ADD ANY MATERIAL TO THE CHAMBER PRIOR TO TESTING THE DEVICE - run the device through two full heat cycles with an empty chamber to detect any malfunction.
If you test the device and it is dead on arrival, you have 3 DAYS FROM RECEIPT OF THE DEVICE to contact us for a replacement. The chamber must be unused.
We HIGHLY recommend purchasing an extra chamber. Chambers should be cleaned after each use.
For Best Results: (from the CCV fam)
What's In The Box?
The chamber of the PuffCo Plus has been engineered for optimal capacity and flavor by achieving even heat distribution, effortless cleaning, and improved durability."
The chamber has an insert like you would buy for your Peak or Pro. There is a plate underneath the insert that touches another plate on the battery to create heat. Big taste difference as opposed to a coil pen and less waste.
The PuffCo+ mouthpiece houses a removable ceramic loading tool with a convection cap. This addition minimizes splash-back and efficiently retains oil."
Be careful to not overload the dart if you use it as a tool - this can cause clogging.
The sealed conduction chamber directs vapor upward through the dart convection cap. This innovative engineering prevents clogging and produces steady, consistent vapor."
Keep your pen upright while in use and afterwards to keep the dart and mouthpiece clean and clog-free.
Sharing made simple! Just double click the button to initiate 12 seconds of continuous vaporization. Sesh solo or pass to a friend.
Three Temp Settings
Three distinct heat levels provide a personalized vaping experience. Press the button 4x to toggle between modes - blue is low, green is medium and white is high.
The PuffCo Plus chamber contains no glues or exposed metals. Great taste is guaranteed."
"PuffCo was the first company to remove all the glues, fibers, and plastics from the heating chamber. The newest PuffCo technology removed all exposed metals from it's uniquely sealed chamber. The airflow has been enhanced and leaks are minimized with redesigned venting. The PuffCo+ is the first vape to feature both convection and conduction heating throughout the entire ceramic chamber." - PuffCo
Canceling an Order
There is a small window to cancel your order before it is shipped. All order cancellations are subject to a 20% restocking fee after 24 hours, and must be made before the order is shipped. Otherwise all sales are final. We do not take returns. ANY ITEMS THAT HAVE BEEN USED MAY NOT BE RETURNED. NO REFUNDS. NO EXCEPTIONS.
If any items are damaged in transit, they may be returned for refund. Please immediately take photos of the package and all contents upon their arrival. Email or DM us your order number, photos, and any other pertinent information no more than 24 hours after receipt of your delivery.
Need to report a broken item? Not to worry, we will get you sorted out! Email your order number and photos to email@example.com or DM to @prismglassgallery to initiate the return process. Should you choose to select a replacement item we currently have available, turn around time should be within 7 - 10 business days. If a replacement, repair or store credit is necessary, the process may take anywhere from 10 - 45 business days, based on the scenario.