Shipping Policy
At Prism Smoke Shop, we’re committed to getting your order to you quickly and securely. We aim to provide a seamless shipping experience for every customer, so please review our shipping policy below for details on our process.
Order Processing and Shipping Schedule
• Orders are processed and shipped Monday through Friday.
• All orders placed before 4:00 PM EST will ship out the same day.
• Orders placed after 4:00 PM EST will be processed and shipped the next business day.
Shipping Carrier
We use UPS for all shipments, ensuring reliable and timely delivery. Once your order has shipped, you will receive a tracking number via email to monitor its progress.
Shipping Rates and Delivery Times
Shipping rates are calculated at checkout based on your location and the weight of the items in your order. Delivery times vary based on the selected shipping option and your location.
Additional Information
• Orders are not processed or shipped on weekends or national holidays.
• If there are any issues with your order or shipping, please contact our customer support team, and we’ll be happy to assist you.
Thank you for choosing Prism Smoke Shop! We appreciate your business and strive to provide a smooth and efficient shipping experience.