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The Ooze Pronto is a handheld electric dab straw device that makes it easy to enjoy a dab anytime, anywhere. The Pronto is incredibly easy to use, and functions similarly to a standard Ooze vape pen. The button is the only control mechanism; press it 5x to turn on and off, 3x to cycle through temperature settings, and press and hold to heat the coil tip. Insert the coil tip directly into your jar of wax, there’s no need to make a mess handling sticky concentrates! We recommend trying out all temperature levels every time you bring a new strain home to find the terpenes’ flavor sweet spot.
The Ooze Pronto electric dab straw can be enjoyed by both new users and longtime dabbers. New users will love how straightforward it is to set up and use. We recommend using the tip on an angle and taking small sips instead of ripping huge inhales. Seasoned users will fall in love with the portability of this device, and the lack of cleanup it requires. Small enough to fit in a pocket or bag, the Pronto can go just about anywhere.
This device makes it easy to experiment with different temperature levels. This is ideal because the different terpenes in the concentrate produce flavors at different temperatures. Since each strain has a different mix of terpenes, it will take a little trial and error to find that perfect heat level for each new strain.
Orders may be canceled within a brief window before they are shipped. Cancellations made within 24 hours of placing the order will not incur any fees. However, cancellations made after 24 hours and before the order is shipped are subject to a 20% restocking fee. Once an order has been shipped, cancellations are no longer possible and all sales are considered final.
We do not accept returns for any items. All sales are final.
If items are damaged during transit, they may be eligible for a refund. To process a refund for damaged items, please follow these steps:
Please note that items that have been used are not eligible for return or refund. There are no exceptions to this policy.
If you need to report a broken item, please email your order number and photos to prismgallery420@gmail.com or direct message us at @prismsmokeshop to initiate the return process.
Depending on your preference and item availability:
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of your returned item.
The delivery time for exchanged products may vary based on your location.
We appreciate your understanding and cooperation. For any further questions or assistance, please feel free to contact our customer service team at prismgallery420@gmail.com.
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