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The Pronto’s coil is the small white and chrome piece that extends out of the bottom. It’s easy to swap out and either clean or replace, just make sure it’s cool enough to touch and unscrew it. We recommend using an Ooze Resolution cleaning brush and Res Wipe to get any residue out of the airway before replacing with a fresh new quartz coil.
The fritted quartz tip is the ideal coil choice for those who always go for a glass nail for their dab straws, and always prefer glass over titanium bangers. Quartz heats up and cools down very quickly, and provides a very clean, pure taste that is great for terpene-rich concentrates. Grab a pack for your Pronto and decide what your personal preference is for coil styles!
Orders may be canceled within a brief window before they are shipped. Cancellations made within 24 hours of placing the order will not incur any fees. However, cancellations made after 24 hours and before the order is shipped are subject to a 20% restocking fee. Once an order has been shipped, cancellations are no longer possible and all sales are considered final.
We do not accept returns for any items. All sales are final.
If items are damaged during transit, they may be eligible for a refund. To process a refund for damaged items, please follow these steps:
Please note that items that have been used are not eligible for return or refund. There are no exceptions to this policy.
If you need to report a broken item, please email your order number and photos to prismgallery420@gmail.com or direct message us at @prismsmokeshop to initiate the return process.
Depending on your preference and item availability:
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of your returned item.
The delivery time for exchanged products may vary based on your location.
We appreciate your understanding and cooperation. For any further questions or assistance, please feel free to contact our customer service team at prismgallery420@gmail.com.
Thank you for shopping with Prism Smoke Shop.
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